Help / Channels
When a channel needs reconnecting
Why a channel shows Reconnect, and how to fix it in a minute.
Networks sometimes end Herald's access: a password change, an expired session, removed permissions, or a new permission a feature needs. The channel then shows Reconnect, and posts to it wait or fail until you reconnect.
- Open Channels.
- Choose Reconnect on the channel.
- Sign in again and approve every permission asked for.
Reconnecting keeps the channel's posts, history and settings. Some newer features, like comments on Facebook or analytics on Threads, need a reconnect once to grant their permission.
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