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Help / Channels

When a channel needs reconnecting

Why a channel shows Reconnect, and how to fix it in a minute.

Networks sometimes end Herald's access: a password change, an expired session, removed permissions, or a new permission a feature needs. The channel then shows Reconnect, and posts to it wait or fail until you reconnect.

  1. Open Channels.
  2. Choose Reconnect on the channel.
  3. Sign in again and approve every permission asked for.

Reconnecting keeps the channel's posts, history and settings. Some newer features, like comments on Facebook or analytics on Threads, need a reconnect once to grant their permission.

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