How can we help?

Browse by topic

• Getting started

  Your account, your first channel and your first post.

  • Getting started with Herald
  • Workspaces, and switching between them

• Channels

  Connecting networks and keeping them connected.

  • Connect a channel
  • When a channel needs reconnecting

• Writing and scheduling

  The composer, threads, media, scheduling and the calendar.

  • Write a post for several networks
  • Schedule, queue or publish now
  • Upload and organise media

• Approvals and teams

  Workspaces, roles, invitations and review before publishing.

  • Invite people and choose their role
  • Review posts before they go out

• Comments and automations

  Follow-up comments, keyword replies and DMs.

  • Follow-up comments
  • Reply to comments and messages automatically

• Analytics

  Where the numbers come from and how to read them.

  • Understand your analytics

• AI agents and the API

  Agent keys, permissions, MCP and approvals for agents.

  • Connect an AI agent

• Account and security

  Sign-in, two-step verification and deleting your account.

  • Sign-in and two-step verification
  • Delete your account

• Reports and feedback

  Reporting problems and suggesting improvements.

  • Report a post, a member or a problem
  • Suggest an idea and vote